You may cancel your booking from the My Account page after logging in online or by calling the call centre at any time after making a booking. Although a cancellation charge may be application as per the below schedule:
- Within 6 hours of scheduled journey: 100% of the booking amount (Maximum Rs. 2000).
- Between 6 to 24 hours of scheduled journey: 50% of the booking amount (Maximum Rs. 1000).
- Before 24 hours of scheduled Journey: Rs. 199 from the booking amount.
- Within 1 hour of booking time- 50% of booking amount (Max.500) [This point will prevail over point 1]
- For amount paid by cash, a cheque will be dispatched and for amount paid by card or net-banking, amount will be automatically refunded.
- OTCabs reserves the right to cancel/change/switch the Cab
OTCABS SHALL NOT BE RESPONSIBLE FOR CANCELLATION OF BOOKING DUE TO UNAVAILABILITY OF CAB / CANCELLATION BY TPSP / OR ANY OTHER REASON